1. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment. You may not use our website for any illegal or unauthorized purpose.
2. Product Information and Availability
We strive to ensure all product descriptions, images, prices, and availability are accurate. However, we do not guarantee the accuracy of any information and reserve the right to correct any errors or omissions. Product availability is subject to change without notice.
3. Orders and Payments
By placing an order through our website, you confirm that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.
4. Shipping and Delivery
We offer domestic and international shipping. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other external factors. Full shipping information can be found on our Shipping Policy page.
5. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a return or exchange under our Return Policy. Items must be returned in original condition within the specified return period. Certain items (e.g., clearance, intimate apparel) may be non-returnable.
6. Account Security
You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage resulting from unauthorized use of your account.
7. Intellectual Property
All content on the website—including text, images, logos, graphics, and design—is the property of Velvyna and is protected by copyright and intellectual property laws. You may not use or reproduce any content without our prior written permission.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or the purchase of our products. Your use of the site is at your own risk.
9. Privacy
We respect your privacy. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
10. Changes to Terms
We may update these Terms at any time without prior notice. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.